Payouts

1. Are payouts now instant?

Yes and no.

Most of the mobile_money payouts are instant, 90% of most of the time. The other lag is based on the speed of the service provider/operator enabling the payout. However, our system releases them instantly to be processed and paid out. For some countries like South Africa. Our partner could take 2-4 days for the transaction to complete or reflect as complete in our system. We in return update ZAR payouts after 4-5 working days but the customers receive their funds within 24 hours from the time the transaction was initiated.

But most of the partners will complete the bank payout between instant e.g Nigeria and one day.